engenic Press Releases

engenic Announces The Release of TeleFlow® 2004 Voice Application Development Suite

Vancouver, BC - (October 30, 2003) engenic Corporation announced the release of TeleFlow 2004 today, a voice application development suite designed to remove the complexity of building telecommunications solutions - such as call management, interactive voice response (IVR), telephony-based dictation, call centers, computer telephony integration (CTI), and voice portals - by encapsulating complex functions into simple-to-understand icons within a flowchart-based development environment. TeleFlow Designer offers a highly intuitive graphical front-end which enables users to quickly develop portable, reusable solutions which improve business processes, without requiring an understanding of the complexities of software programming or communications protocols. This complete development suite provides industry and government the means to quickly deploy voice applications cost effectively, while realizing a significant return-on-investment.

"This latest version of TeleFlow offers significant feature enhancements such as the new listen-in step, dictation steps, conferencing steps and scripting capabilities," states Vern Baker, President of engenic Corporation. "By using the TeleFlow Voice Application Development Suite, users have a quick, straightforward path to implementing innovative applications with extensible features such as database integration, text to speech, voice recognition, call monitoring and XML."

TeleFlow 2004 includes a complete development suite of software, ready to build, test, deploy and manage telephony applications. Pre-built sample applications have been included with TeleFlow 2004, enabling users to quickly learn the voice application building process. When combined with hardware from the industry's leading manufacturers NMS Communications, AI-Logix/Music Telecom and Intel/Dialogic, TeleFlow 2004 provides a complete software solution for developers around the world while being one of the industry's best returns on investment.

Additional features include :
-- Highly intuitive, flowchart-based application development environment
-- Application deployment scalable from one to hundreds of telephone lines on a single TeleFlow server
-- Self-documenting applications
-- Accurate application testing and demonstration with TeleFlow Simulator
-- Remote monitoring and administration
-- DLL Plug-ins and compilable environment
-- Passive call recording and call monitoring

TeleFlow 2004 software can be purchased directly from engenic or through its authorized distribution partners.

About engenic
Operating since 1994, engenic Corporation ( Vancouver , BC ) is a leading provider of communications software and solutions for clients worldwide. engenic Corporation provides the tools and hardware necessary for individuals and organizations to develop their own voice applications, as well as create custom systems according to client specifications. Additionally, engenic offers complete voice, radio and fax monitoring and recording solutions within their TeleFlow® CallCaptureT Suite. The company's mission is to manufacture software with an emphasis on intuitive interfaces, with the resulting technology providing an efficient means to develop new voice services and applications.

Trial software is available at: http://www.engenic.com/downloads.html.
For more information, please visit: http://www.engenic.com.

CONTACT INFORMATION:
engenic Corporation
604-639-6391 x 109
1-888-engenic (1-888-364-3642) - Sales
http://www.engenic.com

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TeleFlow® CallCapture is a trademark and TeleFlow® is a registered trademark of engenic Corporation. All other product or corporate references may be trademarks or registered trademarks of their respective companies.