engenic Press Releases
engenic's TeleFlow Voice Application Suite Awarded 2002 "Product of the Year" By Technology Marketing Corporation's Customer Inter@ction Solutions® Magazine
TeleFlow Voice Application Suite Singled out for Its Technological Excellence and Vision
NORWALK, CT , (January 27, 2003) - engenic Corporation announced today that Technology Marketing Corporation (TMCT)'s Customer Inter@ction Solutions® magazine, named TeleFlow 2003 Voice Application Suite as a Product of the Year winner for 2002. Customer Inter@ction Solutions® has been the premier publication in the CRM, call center and teleservices industries since 1982.
"We're delighted that TeleFlow 2003 has been singled out as an innovative, exceptional product by Customer Inter@ction Solutions® magazine. Winning "Product of the Year" for TeleFlow, our voice application development product, culminates a year of tremendous growth for this software package," proclaimed Vern Baker, President of engenic Corporation.
"TeleFlow 2003 represents a break-through in voice application design for application developers," continues Baker. "By using TeleFlow software, users have a quick, straightforward path to implementing innovative applications with advanced features such as database integration, text to speech, voice recognition, call monitoring and XML."
"TeleFlow 2003 is a clear leader in the voice application generation sector. We're proud to reward engenic's hard work and innovation with a Product of the Year Award for 2002," said Nadji Tehrani, Chairman of TMC and Founder of Customer Inter@ction Solutions®.
According to Customer Inter@ction Solutions® Group Editor-in-chief, Rich Tehrani, engenic's TeleFlow Voice Application Suite was selected because it demonstrates true innovation which is the hallmark of Product of the Year winners.
"The Product of the Year award is meant not only to honor the outstanding teams who developed and manufactured the products on our winning list, but also to educate our readers on the vast array of offerings in this market. Choosing the winners was a difficult process, and the editorial team spent many hours studying the applications we received from vendors, as well as looking through materials we collected on our own over the past year."
A full list of Product of the Year winners are available in the January 2003 issue of Customer Inter@ction Solutions® magazine.
About engenic
Operating since 1994, engenic Corporation ( Vancouver , BC ) is a leading provider of communications software and solutions for clients worldwide. engenic Corporation provides the tools and hardware necessary for individuals and organizations to develop their own voice applications, as well as create custom systems according to client specifications. Additionally, engenic offers complete voice, radio and fax monitoring and recording solutions within their TeleFlow® CallCaptureT Suite. The company's mission is to manufacture software with an emphasis on intuitive interfaces, with the resulting technology providing an efficient means to develop new voice services and applications.
Trial software is available at: http://www.engenic.com/downloads.html.
For more information, please visit: http://www.engenic.com.
CONTACT INFORMATION:
engenic Corporation
604-639-6391 x 109
1-888-engenic (1-888-364-3642) - Sales
http://www.engenic.com
# # #
TeleFlow® CallCapture is a trademark and TeleFlow® is a registered trademark of engenic Corporation. All other product or corporate references may be trademarks or registered trademarks of their respective companies.