Our Mission
engenic, a creator of telephone and internet communications solutions since 1994, has engineered a venerable and readily deployable applications platform known as TeleFlow®. TeleFlow was designed to aid with the task of connecting people. With this technology at its core, engenic aspires to provide readily deployable solutions primarily to medical and service oriented organizations, and especially to Human Resource departments. By utilizing and extending TeleFlow's capabilities, each solution we provide brings forward innovations from previous solutions, thereby ensuring capabilities are resident and turn-key available.
Our Solutions
Since 1994, engenic has been a full-service company providing solutions for automated telecommunications needs. We provide the tools and hardware for individuals and organizations to develop their own applications, as well as create systems according to our clients' specification. Our products are created with an emphasis towards intuitive software interfaces. The resulting software and technology provides our clients with an efficient means to develop new services and applications.
engenic provides development and consulting services to fill any need with the design and development of IVR and CTI solutions. If you require a customized solution, but are unsure where to start, engenic can provide you with all the services you will require.
Designed to Integrate
Application integration has been our core competency from inception. Due to the nature of telecommunications protocols, the TeleFlow Communications Server needed to be developed to be integrable with minimum additional effort. The approach we followed allowed a highly maleable software solution to be created, which could in turn capture and redirect data from not only telecommunications systems, but also other data environments.
TeleFlow Server and related solutions have in turn been used world wide, and in many industries.
| Engenic Products (Need or Service) | Industries the Solution Focuses On |
| Employee Absence Notification | Healthcare, Medical, Mining, Oil and Gas, Service, Production, Education, Transportation, Government (Municipal, Provincial, Federal) and any organization with various departments and more than 1000 employees. Learn more at StaffRelay. |
| Personnel Replacement | Healthcare, Medical, Mining, Oil and Gas, Service, Production, Education, Government (Municipal, Provincial, Federal) and any organization with various departments and more than 1000 employees. Learn more at StaffRelay. |
| Worker Safety |
Healthcare, Medical, Mining, Oil and Gas, Service, Production, Education, Government (Municipal, Provincial, Federal) and any organization with workers in remote or alone settings (working along legislation or the like). Learn more at StaffRelay. |
| CallCapture | Healthcare, Medical, Legal, Call Centers, Insurance and any small business looking to increase customer service and protect themselves legally through call recording |
| Appointment Reminder | Healthcare, Allied Healthcare, Esthetics, Medical, Legal or any another appointment based business |
| Lab Results | Healthcare, Medical. Learn more at MedicalRelay. |
| Advance Messaging |
Healthcare, Medical or any another client driven appointment or non appointment based business |
| Dictation | Healthcare, Allied Healthcare, Medical, Legal, Insurance |
| RegisterMe | Education, Recreation |
| AirportRelay | Transportation and Government Organizations |
| TeleFlow Toolkit | Telephony consulting companies, Telephony Application Developers or any company with an inhouse IT developer |